Terms and Conditions

CHICOS Pro Auto Mobile Detailing
Effective Date: June 1, 2026

These Terms of Service (“Terms”) govern all services provided by [Your Business Name] (“Company,” “we,” “our,” or “us”) to the customer (“Customer,” “you,” or “your”). By booking or receiving services, you agree to these Terms.

1. Services Provided

We provide mobile automotive detailing services, including but not limited to:

• Exterior washing 
• Interior cleaning 
• Waxing and polishing 
• Paint correction 
• Ceramic coatings 
• Odor removal 
• Engine bay cleaning 
• Additional detailing services as agreed upon 

Services are performed at the location provided by the Customer unless otherwise arranged.

2. Scheduling & Appointments

Appointments are scheduled based on availability.

We reserve the right to:

• Reschedule appointments due to weather, unsafe conditions, equipment failure, or emergencies 
• Refuse service for unsafe, unsanitary, or hazardous conditions 
• Decline service for vehicles that may present a health or safety risk 

Customers must provide accurate contact and location information at the time of booking.

3. Access to Vehicle

The Customer agrees to:

• Provide lawful access to the vehicle 
• Remove personal belongings and valuables before service 
• Ensure the vehicle is accessible upon arrival 

We are not responsible for lost, stolen, or damaged personal items left inside the vehicle.

4. Payment Terms

Payment is due immediately upon completion of services unless otherwise agreed in writing.

Accepted payment methods may include:

• Credit/debit card 
• Digital payment apps 

Late payments may be subject to additional fees.

Returned checks or chargebacks may result in collection action and additional costs permitted under Texas law.

5. Deposits & Cancellation Policy

Certain services may require a non-refundable deposit.

Cancellations or rescheduling requests must be made at least 24 hours before the scheduled appointment.

Failure to provide proper notice may result in:

• Loss of deposit      
• Cancellation fee of up to $100
• “No-shows” may be charged the full deposit amount.

6. Weather Policy

Because we operate outdoors, appointments may be delayed or rescheduled due to:

• Rain 
• High winds 
• Extreme heat 
• Lightning 
• Other unsafe weather conditions 

We will make reasonable efforts to reschedule promptly.

7. Vehicle Condition & Pre-Existing Damage

The Customer acknowledges that:

• Some stains, scratches, oxidation, pet hair, odors, and other defects may not be fully removable 
• We are not responsible for pre-existing damage, including but not limited to: 
  • Paint chips 
  • Scratches 
  • Cracked trim 
  • Loose components 
  • Faded paint 
  • Worn upholstery 

We may document vehicle condition with photos before and after service.

8. Limitation of Liability

To the fullest extent permitted under Texas law:

• Our liability is limited to the amount paid for the specific service performed 
• We are not liable for indirect, incidental, special, or consequential damages 
• We are not responsible for damage caused by defective, aftermarket, or improperly installed vehicle parts 

Customers must report any concerns before the service technician leaves the location.

9. Satisfaction Policy

Customer satisfaction is important to us.

If you are dissatisfied with the service, you must discuss at service completion. We may, at our discretion:

• Re-clean affected areas 
• Offer partial service credit 
• Provide another reasonable resolution 

Refunds are not guaranteed.

10. Biohazard & Excessive Condition Vehicles

Vehicles containing:

• Mold 
• Human or animal waste 
• Blood 
• Vomit 
• Needles 
• Insect infestations 
• Excessive trash      

This may be subject to additional fees or refusal of service.

11. Ceramic Coatings & Specialty Services

For ceramic coatings, paint correction, or specialty treatments:

• Results may vary depending on paint condition and maintenance 
• Manufacturer warranties, if any, are subject to their separate terms 
• Improper aftercare may void any applicable warranty 

Customers will receive aftercare instructions where applicable.

12. Mobile Service Requirements

The Customer is responsible for providing:

• Legal parking access 
• Adequate working space 
• Safe working conditions 

If water or electricity access is required, the Customer agrees to provide access unless otherwise arranged.

13. Indemnification

The Customer agrees to indemnify and hold harmless [Your Business Name], its owners, employees, and contractors from claims, damages, liabilities, or expenses arising from:

• Unsafe conditions at the service location 
• Misrepresentation of vehicle condition 
• Customer negligence 
• Violations of these Terms 

14. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Texas.

Any disputes shall be resolved in the courts located in Guadalupe County, Texas.

15. Changes to Terms

We reserve the right to update these Terms at any time. Updated Terms become effective upon posting or distribution to customers.

16. Text Us

By texting or calling CHICOS Pro Auto Mobile Detailing, you agree to receive SMS messages related to your inquiry, appointment, or requested services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for assistance. See our Privacy Policy and Terms & Conditions. 

17. Contact Information

CHICOS
830.243.5657
chicosproauto@gmail.com
www.chicosproauto.com